RMA services
![RMA services](/web-applications/web-services/crm-financial-services/xsdot-crm-and-financial-services-160254.jpg?v=0x204x198)
RMA (return merchandise authorization or return material authorization) is a transaction whereby the recipient (customer or relation) of a product or service arranges to return defective goods to the supplier. The RMA procedure is stored in a database and the handling is fully automated online.